This is due to a missing Sophos registry key, that has not been migrated during the OS upgrade. After an upgrade from Windows 8.1 (either 64-bit or 32-bit) to Windows 10, the Sophos Healthcheck tool fails with warnings about missing registry keys.This is because some of the Sophos registry keys have not been migrated during the OS upgrade. After upgrading to Windows 10 a computer with a standalone installation of Sophos Endpoint Security and Control that includes Sophos Client Firewall, the firewall configuration cannot be applied.These are the release notes for Sophos Endpoint Security and Control for Windows Preview version, managed by Sophos Enterprise Console or standalone.Some of the features mentioned in these release notes are only available on managed computers or if you have the appropriate license.To resolve this issue, browse to the folder On Windows 10, a dual location firewall policy cannot be applied to an endpoint when both locations are visible (this includes VPN connections).
Although currently relatively little malware targets OS X systems, it is in on the increase.If you are also subscribed to Sophos Client Firewall, the download size is an extra 25.3MB.If you are upgrading from the previous version (10.8.1), the download size is 132MB. The threat detection engine has been updated from 3.70.2 to 3.72.1.Sophos Anti-Virus for Mac OS X version 9.6.4 now supports the latest mac OS 10.13 (High Sierra).Due to a new security mechanism that Apple has released with mac OS 10.13.If the ALUpdate process terminates before sending the “end of update” message (for example, if it crashes before the update is finished), the status “Update in progress” doesn’t change and keeps being displayed in the Sophos Protection tooltip in the notification area.After an upgrade from Windows 7 to Windows 10, the firewall Windows 7 driver is migrated but cannot be loaded and may cause a system error when the computer is booted.You may find that you cannot yet download and use the latest versions in the lists below.This is because Sophos releases the software over a number of days, but publishes the release notes on the first day. The threat detection engine has been updated from 3.72.1 to 3.73.0.The following errors are logged in the firewall system log: It is not possible to deploy Sophos Anti-Virus and Sophos Client Firewall to a Windows 10 endpoint at the same time from Sophos Enterprise Console.Workaround: Deploy Sophos Anti-Virus first, and then re-run the Sophos web protection and web control use a Layered Service Provider (LSP) to intercept network traffic.These instructions are primarily for people who want to install Sophos Anti-Virus onto their personal laptop and/or desktop.Please check with your local IT Support Staff about antivirus protection for college and departmental systems as local arrangements often apply, and installing the version intended for personal systems may cause problems.Some malware can compromise the security of your system, and may capture information you use to connect to other systems such as over the Internet, so we do recommend that Mac users install anti-malware software such as Sophos as a precaution.